Shipping
At SerenViva ™, we are committed to delivering your order quickly and safely.
Processing Time
Orders are processed within 24-48 hours after purchase. After processing, you will receive a confirmation email with tracking information.
Estimated Delivery Times
- United States: 7-14 business days
- Canada: 7-14 business days
- United Kingdom: 7-14 business days
- Europe: 7-14 business days
- Australia: 7-14 business days
- New Zealand: 7-14 business days
- A similar shipping time is available for all other worldwide orders.
Please note: Due to high demand, orders may take between 2-3 weeks to arrive.
Shipping Costs
We offer FREE worldwide shipping on all orders.
Track Your Order
Once your package has been shipped, you will receive a tracking link to follow your delivery.
Delays & Customer Support
If your order does not arrive within 30 days, please contact us via email at support@serenviva.com and we will be happy to assist you.