Shipping

At SerenViva ™, we are committed to delivering your order quickly and safely.

Processing Time

Orders are processed within 1-3 business days of purchase. After processing, you'll receive a confirmation email with tracking information.

Estimated Delivery Times

- United Kingdom and Europe : 8 to 16 business days

- USA and Canada: 10 to 18 business days

- Australia and New Zealand : 10 to 20 business days

- Rest of the World : 12 to 24 business days

Please note: During holiday periods, busy seasons or in cases of unforeseen delays (customs, carriers, etc.), delivery may take a little longer.

Shipping Costs

We offer FREE worldwide shipping on all orders.

Track Your Order

Once your package is shipped, you will receive a tracking link to track your delivery.

Delays & Customer Support

If your order does not arrive within 30 days, please contact us at support@serenviva.com and we will be happy to help.